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Save the date! Mitsis Hotels reopening on July 1st

Dear friends,

I hope that you and your families are all healthy and well, making the most of this unforeseen break.

Mitsis Hotels reopening on the 1st of July 2020!
I am in the pleasant position to announce the reopening of our hotels as of July 1st. All of us at Mitsis Hotels are looking forward to welcoming you back to our safe and protected hotels, as we always do for 40 years now. Specifically, Rinela Beach Resort & Spa in Crete, Alila Resort & Spa in Rhodes, Blue Domes Resort & Spa in Kos and Sofitel Athens Airport will welcome you from July 1st and Galini Wellness Spa & Resort at Kamena Vourla will open its doors on July 10th. Stay tuned for more opening announcements soon!

Greece’s remarkable efforts and prompt action have led to the containment of the virus.
The international media have showcased our country as a case study throughout the world, with rave tributes by the Telegraph, the Guardian, Bild, Time, Bloomberg to mention a few. As a result, Greece is opening season 2020 with optimism and preparedness to receive again visitors from all over the world. I am really proud of my country, the land where hospitality was born, for being a cradle of human values for the entire world, as the past three months, moments of victory, acts of courage, care and humanity filled our hearts and lit up our spirit.

I am really proud for all we have accomplished at Mitsis Hotels.
For more than 40 years, Mitsis Hotels have been a unique destination and a tourism pioneer, driven by the promise of an unparalleled holiday experience. The COVID-19 pandemic has required us to raise our demanding standards to an even higher level with new enhanced protocols. In the past three months, we have worked hard to prepare our hotels’ operations adapting to the requirements of our times and excelling in every way possible.

This crisis has highlighted even more the unique role our brand plays in people’s lives.
1. We joined forces with the Greek government and the local authorities to overcome the impact of COVID-19 and ensure health & safety is back on our communities.
2. Acting for life, we organized a national blood donation throughout our destinations to reinforce the regions’ blood banks and assist every COVID-19 patient in need of blood.
3. We widely open our arms to the healthcare community. Our group donates 10,000 room nights, our way to say “thank you” to the frontline heroes of our times fighting to contain the COVID-19 disease by making sure all medical workers have a clean and comfortable place to stay.

The value of life is what we treasure most.
With an acute responsibility to provide carefree holidays in our protected shelters for our guests and a safe workplace for our staff, our detailed prevention plan foresees enhanced protocols and procedures across all hotel departments to address the new COVID-19 and any disease that can be transmitted in the community, in consultation with the guidelines of the World Health Organisation, the Greek Ministries of Health and Tourism and local authorities.

Our plan to be continuously updated abiding by new guidance, procedures, or regulations by the pertinent authorities, is spearheaded by the following 10 guiding principles, while response teams and hygiene agents in each of our hotels will oversee the implementation of cleanliness standards aided by new enhanced cleaning technologies.

1. Operation at low occupancy to ensure proper distancing
2. Intensified cleaning & disinfection across all high-volume touchpoints & guestrooms
3. Welcome safety pack for all guests, as well as disinfectant dispensers in public areas
4. High standards of food safety (HACCP) and contactless service at the restaurants
5. 24h operation of F&B outlets to allow ample time & space for lunch & dinner
6. Social distancing specifications in recreational areas, pools & all our Blue Flag awarded beaches
7. Simple & fast check-in / check-out procedures
8. Doctors on call 24/7 to provide special care to our guests
9. Ongoing training for our compliant staff
10. Awareness campaign at all hotels

Our commitment to our guests and our staff members is deeper than ever.
We are delighted to welcome our guests back as of July 1st 2020, making the most of our unparalleled family touch and impeccable Greek essence to bring to life enriching experiences for you. Our staff members are totally dedicated to demonstrating their skills, experience, responsibility and compliance, to offer you a new level of care and attention, along with a carefree and delightful experience, your familiar Mitsis experience.

Your support makes us stronger.
I would like to thank you for your continuous support, trust and love all these years! Through our journey, we discovered how to reconnect and the immeasurable value of taking care of the others. Our sincere wish and all our efforts are channeled to coming out stronger.

All you wish for is here.
We are looking forward to welcoming you back to our safe and protected hotels under the Greek sun, as we always do for 40 years now. The azure sea, endless sunlight, carefree moments and lifetime experiences…All you wish for is here to… create your own story!

Warm Regards,
Stavros Mitsis
Managing Director - Mitsis Hotels Group

Filotheis 12, 11147, Athens, Greece
(+30) 210 2134644
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